My CV

JANE YATES

Oxford OX2 0AR

JaneYatesOxford@gmail.com

07530 858 3 zero 3

www.linkedin.com/in/janeyatesoxford

Looking for a permanent role in Oxford city centre.

Personal Profile
Currently working on a short-term contract for Oxford University press as a Web Content Operative Cloud CMS.
I am a creative person who is passionate about working with the latest technology who enjoys learning new skills.
I love to share my significant experience and knowledge by translating technical information into user friendly, jargon free sets of notes that are easy to follow.

I am a finisher-completer who can balance and execute multiple projects, including advanced web design and administrative duties. All my work is to a high quality, on time and to budget.

I enjoy problem solving and can navigate through problems intuitively or with technical support.
I am huge social media fan.

Twitter – 11.9K followers, Facebook – 1204 likes, Instagram – 537 followers, Periscope 816,726 hearts.

Skills
• Social Media (Instagram, twitter, Facebook, Hootsuite, LinkedIn, Snapchat)
• Financials and Administration (Office, Word, Excel, CRM, EPOS)
• Experience and knowledge of CRM systems administration, (Cloud CMS, WordPress, Dreamweaver, Tank)
• Creative web design skills, HTML, CSS, e commerce build, mobile app, SharePoint)
• Marketing traditional and digital. Copywriting. (Mailchimp, mail merge outlook, forms, emails)
• SEO, keywords, AdWords, PPC, statistics. (Google Analytics, ReachEdge)
• Photographer/Artist (Photoshop, CorelDRAW, video, traditional drawing skills)

Qualifications – Certificates available
• IT – Dreamweaver 1-2, HTML, CSS, Photoshop, CMS, CAD 2D-3D, EPOS, Geographical Information Systems
• COMMUNICATION – Training delivery skills, Interpersonal skills, Introduction to counselling, CRM
• MANAGEMENT – Process and Procedures – Health and Safely, Business Management and Operation
• ENVIRONMENT- Sustainable development NCFE level 2.

Education
Ongoing BSC OPEN UNIVERSITY Milton Keynes
Credits gained in the following areas, Environment, Science, Technology, Web Design, Web Basics
1999 BA (HONS) Environment & Archaeology 2.2 UNIVERSITY OF WALES – LAMPETER
Included Study in Statistics and GIS, Physical Geography and Archaeology

Employment
Temporary web content operative – Oxford University Press. May 2019 – Current
Working as part of a small team, transferring online journals from the current web platform to a new cloud web platform using a CMS. Updating the site content as supplied by project team. Re-ordering, editing and building elements that determine style, appearance and usability of the site. Updating content as part of a user-acceptance process. Maintaining a progress tracker in excel.
Key Achievements
• Added to my skill set by Leaning how to use new CMS for cloud platform
• Working in flexible way with a brand-new team on a brand-new project
• Completing multiple projects to high standard in good time scale

Marketing and support assistant – Cherwell College, Oxford. September 2018 – April 2019

Marketing. Copywriting. Social media and website management. CMS, SEO, Google analytics, Reach-Edge. AdWords, PPC. Hootsuite, Mailchimp newsletter. Artwork. Photos. Writing training notes for software programs. Training staff. CRM, (Sims, Teachworks). Answering enquiries via phone or e mail. Supporting students who have Asperger’s syndrome.

Key Achievements

  • Helping to setting up Reach-Edge with Newsquest (google AdWords) Monitoring and reporting. Making website new landing pages in Chinese.
  • Writing a training script and training a staff member on Sims.
  • Setting up google analytics, running reports showing trends and page visits data.

Marketing coordinator – Cambridge Solar / Exeo Energy, Oxford. July 2018 – August 2018
Traditional marketing, mailshots and database work. Social media using Photoshop to create advertisements. CRM.

Digital marketing (Social Media) EPOS administrator – OGSV, Oxford. January 2018 – June 2018

Managing all the social media channels. Copywriting. Making short videos. Facebook Live. Hootsuite.
EPOS admin, adding and editing products and the suppliers on the system. Generating barcodes, setting up promotions and technical problem solving.

Key Achievements

  • learning and implicating the EPOS system. Fault finding. Making training notes for other staff.
  • Helping at trade event, giving out promotional material.
  • Fundraising for the company’s two local charities.

Temporary Contracts

John Lewis – October 2017 – January 2018 – Assistant
Cashier and dealing with customer and staff enquiries.

OCC – August 2017 – September 2017

Flats Operations and Communications Assistant.

Bunkers hill garden centre – March 2017 – End April 2017

Marketing Assistant – CMS and e-commerce.

Nando’s -November 2016 – February 2017 – Cashier

Cashier and dealing with customer and staff enquiries.

Senior receptionist – Oxford University, Oxford. 2011 – 2016

Front of house, Services assistant. Reception.

Key Achievements

  • Made a system to reorganise the paper filing system for the admin office paperwork, which I implemented.
  • In 2012 I made an app for a museum trail in the Pitt Rivers. Organised event for the trail, which sold out.
  • Arranged an art exhibition for the staff of the Pitt Rivers at the Said Business school.

Volunteer school education guide – Pitt Rivers Oxford University, Oxford. 2009 – 2011

Greeting and welcoming tour groups upon their arrival. Informing groups about health and safety.
Conducting museum tours taking small groups of primary school students on a set tour of objects.
Learning new trails and continually keeping informed about changes in museum exhibits.
Answering questions and recording feedback.

Principal web designer – ProSKILLS UK, Abingdon. 2008 – 2009
Web design. CMS. SEO. Google analytics. Training the staff.

Key Achievements

  • Wrote a training script for basic Photoshop and trained staff.
  • Optimised their website for search engines, using analyse from google analytics.
  • Expanded the website by a third adding new pages, text and images.

Consultant web designer – J M Heritage Service, Oxford. 2006 – 2008
Web design. CMS. SEO. Google analytics. Training the staff.

Key Achievements

  • Training staff in website maintenance and SEO and keywords
  • Hand drawing archaeological finds to scale for publications.
  • Cataloguing alcohological finds. Cleaning, sorting labelling storing.

Principal web designer – Oxford Archaeology, Oxford. 2005 – 2006

Working as part of a team, with the department heads. Creating new designs using Photoshop and Dreamweaver.

Key Achievements

  • Development of SharePoint (internal internet)
  • Redesign of the company’s website using Dreamweaver
  • Photographing of small finds. Photoshop editing.

Principal web designer and sales administrator – Humphris, Oxford. 2004 – 2005
Web designer. Administrator. Customer and competitor research. Data entry.

Key Achievements

  • Researching competitors. Using the knowledge to improve the website.
  • Improving the database
  • Listing and managing cars for sale online

Senior receptionist – Linde Refrigeration – Oxford. 2003 – 2004
Sorting and franking mail. Booking cars and hotel rooms. Mailshots.

Principal web designer and owner Fresh-Ant – Wales. 1999 – 2003

Building relationships with small businesses. Creating bespoke websites for a large range of clientele. The websites were from simple promotional sites for small businesses and hoteliers, to larger e-commerce sites. Copywriting.
Buying domain names, setting up hosting accounts. Search engine optimization.
Project management, building and expanding a customer base. Arranging grants for small business and technical support to set up their computers, installing software, proving training and customer support. Processing paperwork for external suppliers and customers. Getting the accounts ready for the accountant. Marketing, Selling, promoting, invoicing and debt collection. Managing internal communications and my diary. Management of two part-time staff and work experience students.
Key Achievements

  • Networking B2B, building up a customer base, founded on good service and trust.
  • Becoming a qualified trainer, running training sessions.
  • Sold business as going concern.

Hobbies

I am a strong believer in recycling and most of my art and craft projects are made using recycled materials. I use hand tools, power tools and a sewing machine. I like to keep fit and have completed many personal fitness challenges, such as cycling the whole of the UK, a half marathon and a half triathlon. I run two productive allotments and grow all my food organically, working with nature. I have a rescue dog who I am helping to train as an assistant dog for students with Asperger’s syndrome.
I have written for a community paper for the last 10 years and have published five books and two audio books.